# Service Center | Pay a Bill, File a Claim | eGoodwin Insurance > Pay a bill, report a claim, get ID cards or a certificate, or change your policy with eGoodwin Insurance in Marion and Powell, Ohio. Call (740) 387-8335. Source: https://egoodwininsurance.com/service-center/ [Home](https://egoodwininsurance.com/) / Service Center # Service Center: pay a bill, file a claim, get what you need. Bills and claims go straight to your insurance company, and every link is below. For certificates, ID cards and policy changes, send us a request and we'll take it from there. [Call (740) 387-8335](tel:+17403878335) [or **email us**](mailto:service@egoodwininsurance.com) **2 Offices** Marion & Powell **Mon–Fri 9–5** Eastern Time **Since 1990** In the Community **5.0** On Google (88 Reviews) The Quick Answer The **eGoodwin Insurance Service Center** is where clients handle everyday policy needs. **Bills are paid directly to your insurance company**, and **claims are reported to its claims line**. The carrier directory below links to each company's billing and claims pages. For **certificates of insurance, ID cards, policy changes** (adding a car or driver, a new address, a mortgagee) and **policy reviews**, email [service@egoodwininsurance.com](mailto:service@egoodwininsurance.com) or call **[(740) 387-8335](tel:+17403878335)**, Monday through Friday, 9 AM to 5 PM Eastern. **After hours, call your insurance company's claims line first.** eGoodwin Insurance is an independent agency with offices in Marion and Powell, Ohio. Call [(740) 387-8335](tel:+17403878335) Email [Email Mark](mailto:service@egoodwininsurance.com) Hours Mon–Fri, 9 AM – 5 PM Eastern After hours Your insurer's claims line ## What do you need today? Pick one and we'll take it from there. Each request button opens an email to **service@egoodwininsurance.com** with a short template filled in. Answer what you can, skip what you don't know, and hit send. **Please don't email Social Security numbers or full bank or card numbers.** Billing ### Pay my bill Bills are paid directly to your insurance company. Find yours in the directory below for its payment link. [Find my payment link](#carriers) [Email a billing question](mailto:service@egoodwininsurance.com?subject=Billing%20question&body=Name%3A%0APolicy%20number%20%28if%20handy%29%3A%0AInsurance%20company%3A%0AMy%20question%3A%0A) [or call **(740) 387-8335**](tel:+17403878335) Claims ### Report a claim Open the claim with your insurance company's claims line, then tell us so we can help it along. [Find my claims link](#carriers) [Email us about a claim](mailto:service@egoodwininsurance.com?subject=Claim%20report&body=Name%3A%0ABest%20phone%20number%3A%0APolicy%20number%20%28if%20handy%29%3A%0AInsurance%20company%3A%0ADate%20of%20the%20loss%3A%0AWhat%20happened%3A%0AAnyone%20hurt%3F%20%28yes%2Fno%29%3A%0AClaim%20number%20%28if%20you%20have%20one%29%3A%0A) [or call **(740) 387-8335**](tel:+17403878335) Certificates ### Request a certificate of insurance For a client, landlord, lender or job site. Tell us who the certificate holder is and what they asked for. [Request a certificate](mailto:service@egoodwininsurance.com?subject=Certificate%20of%20insurance%20request&body=Your%20name%20or%20business%20name%3A%0APolicy%20number%20%28if%20handy%29%3A%0ACertificate%20holder%20name%3A%0ACertificate%20holder%20address%3A%0AAdditional%20insured%20needed%3F%20%28yes%2Fno%29%3A%0AProject%20or%20contract%20%28if%20any%29%3A%0ANeeded%20by%20%28date%29%3A%0AEmail%20to%20send%20it%20to%3A%0A) [or call **(740) 387-8335**](tel:+17403878335) ID cards ### Get ID cards Replacement or new ID cards for your car, boat or motorcycle. [Request ID cards](mailto:service@egoodwininsurance.com?subject=ID%20card%20request&body=Name%3A%0APolicy%20number%20%28if%20handy%29%3A%0AVehicle%28s%29%2C%20boat%20or%20motorcycle%20%28year%2C%20make%2C%20model%29%3A%0ASend%20the%20cards%20to%20%28email%20or%20mailing%20address%29%3A%0A) [or call **(740) 387-8335**](tel:+17403878335) Changes ### Make a policy change Add a car or driver, change your address, add a mortgagee or anything else. Changes aren't in effect until we confirm them with you. [Request a change](mailto:service@egoodwininsurance.com?subject=Policy%20change%20request&body=Name%3A%0APolicy%20number%20%28if%20handy%29%3A%0AChange%20needed%20%28add%20a%20car%20or%20driver%2C%20new%20address%2C%20add%20a%20mortgagee%2C%20other%29%3A%0ADetails%20%28vehicle%20year%2C%20make%2C%20model%20or%20VIN%3B%20driver%20name%3B%20lender%20name%20and%20loan%20number%3B%20new%20address%29%3A%0ADate%20the%20change%20should%20start%3A%0ABest%20phone%20number%3A%0A) [or call **(740) 387-8335**](tel:+17403878335) Reviews ### Request a policy review New house, new driver, new business or just a big renewal increase? We'll look at your coverage and shop it across several carriers. [Request a review](https://egoodwininsurance.com/quote-request) [or call **(740) 387-8335**](tel:+17403878335) ## Pay a bill or report a claim. Go straight to your insurance company. These are the insurance companies we work with. Links open the company's own site in a new tab. For help with a bill or a claim, call our office at (740) 387-8335 and we'll get you to the right place. Insurance company payment and claims links Insurance company Pay bill Claims Questions? Call us 1859 Mutual [Pay bill](https://www.1859mutual.com/) [Call us](tel:+17403878335) [(740) 387-8335](tel:+17403878335) American Modern [Pay bill](https://www.amig.com/customer/make-a-payment) [Claims](http://www.amig.com/customer/file-a-claim) [(740) 387-8335](tel:+17403878335) AmTrust [Pay bill](https://amtrustfinancial.com/resource-center/information-for-our-insured/making-payments) [Claims](https://amtrustfinancial.com/claims/report-a-claim) [(740) 387-8335](tel:+17403878335) Berkshire Hathaway [Call us](tel:+17403878335) [Call us](tel:+17403878335) [(740) 387-8335](tel:+17403878335) Branch [Pay bill](https://ourbranch.com/) [Claims](https://www.ourbranch.com/claims) [(740) 387-8335](tel:+17403878335) Foremost [Pay bill](https://css.foremost.com/PrimaryAuthn/makeapayment) [Claims](https://www.foremost.com/claims/) [(740) 387-8335](tel:+17403878335) GEICO [Pay bill](https://www.geico.com/manage-policy/) [Claims](https://www.geico.com/claims/) [(740) 387-8335](tel:+17403878335) The General [Pay bill](https://www.thegeneral.com/) [Claims](https://www.thegeneral.com/claims/) [(740) 387-8335](tel:+17403878335) Hanover [Pay bill](https://www.hanover.com/billing.html) [Claims](https://www.hanover.com/claims.html) [(740) 387-8335](tel:+17403878335) The Hartford [Pay bill](https://www.thehartford.com/account-access) [Claims](https://www.thehartford.com/account-access) [(740) 387-8335](tel:+17403878335) Hiscox [Pay bill](http://www.hiscox.com/contact-us/) [Claims](http://www.hiscox.com/small-business-insurance/business-insurance-claims/) [(740) 387-8335](tel:+17403878335) Liberty Mutual [Pay bill](https://www.libertymutualgroup.com/pay-your-bill) [Call us](tel:+17403878335) [(740) 387-8335](tel:+17403878335) Millers Mutual [Pay bill](https://www.millersinsurance.com/) [Call us](tel:+17403878335) [(740) 387-8335](tel:+17403878335) National General [Pay bill](http://www.nationalgeneral.com/) [Claims](https://claims.nationalgeneral.com/) [(740) 387-8335](tel:+17403878335) Nationwide [Pay bill](https://www.nationwide.com/pay-my-bill.jsp) [Claims](https://www.nationwide.com/insurance-claims-center.jsp) [(740) 387-8335](tel:+17403878335) Openly [Pay bill](https://help.openly.com/hc/en-us/categories/19594682182551-Billing-and-Payments) [Claims](https://openly.com/claims) [(740) 387-8335](tel:+17403878335) Philadelphia [Pay bill](https://www.phly.com/AboutPHLY/ContactUS/pay-my-bills.aspx) [Call us](tel:+17403878335) [(740) 387-8335](tel:+17403878335) Progressive [Pay bill](https://www.progressive.com/online-customer-service/) [Claims](https://www.progressive.com/claims/) [(740) 387-8335](tel:+17403878335) Safeco [Pay bill](https://customer.safeco.com/accountmanager/Login/login.aspx) [Claims](https://customer.safeco.com/accountmanager/Login/login.aspx) [(740) 387-8335](tel:+17403878335) Travelers [Pay bill](https://www.travelers.com/pay-your-bill?lob=pi) [Claims](https://www.travelers.com/claims/report-claim/individual) [(740) 387-8335](tel:+17403878335) USLI [Pay bill](https://ezpay.usli.com) [Claims](https://www.usli.com/policy-services/) [(740) 387-8335](tel:+17403878335) Don't see your company, or not sure which one you have? [Call us](tel:+17403878335) and we'll walk you through it. ## After an accident or loss. Four steps, in this order. It's hard to think clearly right after a crash, a fire or a flooded basement. Keep this list handy. 1 ### Make sure everyone is safe Check on everyone involved and call 911 if anyone is hurt or there's a hazard like fire, a gas smell or downed lines. If you're on the road and can move safely, get out of traffic and turn on your hazards. 2 ### Document what happened Take photos of the damage and the scene. After a car accident, swap names, phone numbers and insurance details with the other driver and note the police report number if officers respond. At home, take reasonable steps to prevent more damage, like shutting off the water or covering a hole in the roof, and keep your receipts. Hold on to damaged items until the adjuster has seen them, when you can. 3 ### Call your insurance company's claims line Use the claims link in the [carrier directory](#carriers) above, or the claims number on your ID card or in your insurer's app. Have your policy number handy if you can. The insurer opens the claim and assigns an adjuster. 4 ### Call us so we can help Let us know at [(740) 387-8335](tel:+17403878335) during business hours. We can help you understand your coverage, answer questions as the claim moves along and follow up with the insurance company when you need us to. We work for you, not an insurance company. ## Two offices. One phone number. Stop by either office during business hours, or call **(740) 387-8335** and we'll help you from wherever you are in Ohio. Main office ### Marion - 399 E. Church Street Marion, OH 43302 - Mon–Fri 9:00 AM – 5:00 PM Eastern - [(740) 387-8335](tel:+17403878335) - [Get directions in Google Maps](https://www.google.com/maps/search/?api=1&query=eGoodwin%20Insurance%2C%20399%20E.%20Church%20Street%2C%20Marion%2C%20OH%2043302) - [About our Marion office](https://egoodwininsurance.com/marion/) Powell office ### Powell - 74 E. Olentangy Street Powell, OH 43065 - Mon–Fri 9:00 AM – 5:00 PM Eastern - [(740) 387-8335](tel:+17403878335) - [Get directions in Google Maps](https://www.google.com/maps/search/?api=1&query=eGoodwin%20Insurance%2C%2074%20E.%20Olentangy%20Street%2C%20Powell%2C%20OH%2043065) - [About our Powell office](https://egoodwininsurance.com/powell/) ## Service questions. Straight answers. How do I pay my insurance bill? Most bills are paid **directly to your insurance company**, not to our office. Find your company in the [carrier directory](#carriers) and use its payment link, or call the number on your bill. Not sure which company you have, or something on the bill looks off? Call us at (740) 387-8335 during business hours and we'll sort it out with you. How fast can I get a certificate of insurance? We handle certificate requests during business hours, Monday through Friday, 9 to 5 Eastern. Email [service@egoodwininsurance.com](mailto:service@egoodwininsurance.com) with the certificate holder's name and address and any wording the requester needs, or call us. If you need it for a specific job or deadline, tell us the date when you ask. The sooner we have the details, the easier it is to get it right. Who do I call after hours or on a weekend if I have a claim? Call **your insurance company's claims line**. You'll find it on your ID card or in your insurer's app, and the [carrier directory](#carriers) links to each company's claims page. That's the fastest way to open a claim when our office is closed. Then let us know the next business day at (740) 387-8335, so we can help you follow it through. Can you add a car to my policy today? Call us during business hours with the year, make and model (or the VIN), who will drive it and where it will be kept. We'll walk you through what's needed and get the request in. A change isn't in effect until we confirm it with you, so please don't treat an email or voicemail as coverage. If you're buying on a weekend, call us first thing on the next business day, or call before you buy if you can. How do I get new ID cards? Email [service@egoodwininsurance.com](mailto:service@egoodwininsurance.com) or call us, and tell us which car, boat or motorcycle the cards are for. Many insurance companies also let you view or download ID cards on their website or app. I moved or refinanced. What do I need to update? Let us know your new address, and if you refinanced, the new lender's name and loan number so we can update the mortgagee on your home policy. A move can also change where your cars are garaged, which matters for your auto policy. It's a good moment for a quick review, since a new address can change your coverage needs. Should I call you or my insurance company first after an accident? Safety first, always. Then call your insurance company's claims line to open the claim, and call us so we can help. If it's during business hours and you're not sure what to do, call us at (740) 387-8335 and we'll point you in the right direction. I'm not sure which insurance company I have. How do I find out? Check your ID card, your declarations page or a recent bill. The company name is on each of them. Still not sure? Call us. Because we're an independent agency, your home and auto may even be with different companies, and we can tell you which is which. Still have questions? [Call (740) 387-8335](tel:+17403878335) . We'll give you a straight answer. ## Anything else we can help with? [Request a policy review](https://egoodwininsurance.com/quote-request) [Meet Mark & Nikki](https://egoodwininsurance.com/about-mark-goodwin) [Concierge directory](https://egoodwininsurance.com/concierge-directory/) [Call (740) 387-8335](tel:+17403878335) ## Need something not listed here? Just ask. Call us or send an email, Monday through Friday, 9 to 5 Eastern. A real person in Marion or Powell will help. [Call (740) 387-8335](tel:+17403878335) [or email **service@egoodwininsurance.com**](mailto:service@egoodwininsurance.com) --- **eGoodwin Insurance** · 399 E. Church Street, Marion, OH 43302 · 74 E. Olentangy Street, Powell, OH 43065 · (740) 387-8335 · Mon–Fri 9:00 AM–5:00 PM Eastern Request a quote: https://egoodwininsurance.com/quote-request (plain HTML form) or https://egoodwininsurance.com/quote (guided).